01 Shipping destinations
We ship to all countries in the European Union.
02 Processing times
Orders are processed within 2–3 business days of payment confirmation.
We do not ship on weekends or holidays.
03 Delivery times
Once shipped, your order will be delivered within 7–10 business days.
Delivery times may vary depending on the destination country and any
logistical circumstances beyond our control.
04 Tracking
All orders are shipped with a tracking number.
You will receive an email with a link to track your shipment
as soon as your order is handed over to the carrier.
05 Shipping costs
Shipping costs are displayed during the checkout process,
before you confirm your order.
Any promotions offering free shipping will be clearly indicated
on the website.
06 Delays in delivery
During periods of high demand, such as sales or holidays, shipments
may be delayed.
Nina Visconti Venezia is not responsible for delays caused by external factors, including
courier service disruptions, customs inspections, extraordinary events,
or force majeure.
07 Shipping address
It is the customer's responsibility to provide a complete and accurate address.
If the information provided is incorrect or incomplete, we cannot guarantee
the delivery of your order. Any additional costs associated with reshipping
will be the customer’s responsibility.